1. Introduction
Zone Nest Decor ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect when you use our website at zonenestdecor.com, how we use it, and the choices you have. By using our website and subscribing to our services, you agree to the practices described here.
2. Information We Collect
We collect information in the following ways:
- Contact form submissions — your name, email address, phone number and project details when you request a quote or contact us.
- Newsletter subscriptions — your name and email address when you subscribe to our newsletter, along with optional interest preferences.
- Usage data — anonymous technical information such as browser type, device type, pages visited and referring pages, collected to help us improve the website.
- Project documentation — when you engage our services, we may collect property details, plans and other information necessary to deliver your project.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide free quotes and consultations;
- Deliver, manage and improve our home renovation services;
- Send newsletter emails you have subscribed to, including tips, guides and offers;
- Improve our website, content and customer experience;
- Meet legal, safety and record-keeping obligations.
We do not sell your personal information to anyone.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies — small files stored on your device — to remember your preferences and understand how the site is used. You can control or delete cookies through your browser settings; disabling them may affect some website functionality.
5. Newsletter Subscriptions
If you subscribe to our newsletter, we will use your email address to send you our emails. Every message we send includes an easy way to opt out. You may also unsubscribe at any time through our unsubscribe page or by emailing us at support@zonenestdecor.com. We honor unsubscribe requests promptly.
6. How We Share Information
We share personal information only when necessary:
- With trusted service providers who help us operate our website and business (such as email delivery services), bound by confidentiality obligations;
- With contractors, lenders or warranty providers involved in your project, only with your consent;
- When required by law, regulation or valid legal process.
7. Data Security
We use reasonable administrative, technical and physical safeguards to protect your personal information from unauthorized access, loss or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information, and to object to marketing communications. To exercise any of these rights, contact us at support@zonenestdecor.com. We respond to verified requests within a reasonable timeframe.
9. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised "last updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, we are happy to help:
- Email: support@zonenestdecor.com
- Phone: +1 512-263-5300